Contact Us

We value clear communication and customer support throughout the shopping experience.

If you have questions about products, orders, shipping, returns, refunds, cancellations, or other purchase-related matters, you can contact us using the information provided below.

We will review your request and provide assistance during our customer service hours.

Customer Support

Our customer service team can assist with questions related to:

• Product information;

• Order status;

• Shipping and delivery inquiries;

• Return and refund requests;

• Order cancellation requests;

• Other questions related to your purchase.

To help us provide a more efficient response, please include relevant details such as your order number when contacting us about an existing order.

Contact Details

Email:
care@stontor.com 

Phone:
+1 (816) 482-7391

Address:
8717 E 61st Ter #3,
Kansas City, MO 64129,
United States

Service Area

We provide online furniture and home product shopping services for customers in Italy.

Orders that meet the applicable delivery requirements can be shipped throughout Italy.

For questions regarding delivery areas, shipping information, or order transportation, customers can contact us through the available communication channels.

Working Hours

Customer Service Hours:

Monday - Friday
09:00 - 18:00

Customers may contact us during these hours for assistance.

Messages received outside of working hours will be reviewed and handled during the next available customer service period.

Additional Information

For faster assistance regarding an existing order, please provide:

• Order number;

• Customer name;

• Contact information used when placing the order;

• Details of your request.

We are committed to providing clear information and supporting customers throughout their shopping experience.